Raleigh-Durham Heating & Air Conditioning Repair
Heating & Air Conditioning Repair Contractors
Please read this quick guide to hiring a Raleigh-Durham Heating & Air Conditioning repair company (it will help, we promise!) Or click HERE to simply see our suggestions and contact information for 7 top area heat & air conditioning companies
Hiring a heat & air conditioning repair service professional is not always easy for a Raleigh-Durham homeowner because of several factors.
First, you have the fact that, unless it is nice outside, you want you're air conditioner or heater repaired NOW! You don't always have the luxury of meeting with and waiting to get estimates from a bunch of Raleigh-Durham HVAC repair companies.
Second, heating and air conditioning companies are not always on a pre-set schedule. As discussed above, they are in an industry where customer emergencies can pop up on any given day. Therefore, they can often be tough to nail down for
specific times and can also be late to preset appointments.
Finally, if you are like most homeowners you don't know the first thing about your heating or air conditioning units. This means you are really at the mercy of your Raleigh-Durham contractor when it comes to what parts need to be replaced and what they say needs to be done (as well as how much it will cost!).
So what do you do?
We recommend:
• Ask your friends and neighbors to see if they have had good or bad experiences with Raleigh-Durham heating and air conditioning repair pros. Simply knowing that another person has had a good experience with a company prior to calling them lessens your chance of hiring a problem. The Super 7 can help you find reditable Raleigh-Durham Contractors.
• If you have time, call a few contractors to look at your heating or air problem. This will help you determine fair market price for your job. This does not mean you should always go with the lowest price...you should go with the company you feel most comfortable with and who you feel will fix the problem correctly. Nickel and diming a problem will almost always cost more in the long run.
• If you don't have the time, we suggest using The Super 7 to locate the one Raleigh-Durham heat & air conditioning reapir company you choose. We have a list of heat & air contractors that appear to meet our standards to be considered quality professionals. In fact, our
"Certified Super" listed companies have proven that they do! We also require customers to voice their experience about our listed HVAC repair pros to help ensure that they meet your needs.
• If you need a full system replacement, call at least 3 different heat and air conditioning companies to price the job. There are different companies that sell and install different models, so you will want to find the one that fits your
needs and your budget. Many Raleigh-Durham companies will give free estimates for system replacements.
• Always ask if the company charges a fee for your service call. Many Raleigh-Durham heating and air repair contractors charge a fee for coming out and giving an estimate. This is not to say you should avoid these companies…these fees are often legitimate because many times it can be a very small issue to solve. If it takes 30 minutes to drive to a customer's house just to discover that the switch under their house needs to be flipped, the workers need to be compensated for their time. However, you can ask them to waive the fee if it is determined that there is actual repair work to perform (this is, of course, only if you hire them!)
• In NC all heating & air conditioning professionals must be licensed. You can use this website to search for NC licensed heat and air pros or to make sure the company you call is property licensed: www.contractors-license.org. (Note: These sites can sometime have errors, so if you don't see you pro's name listed be sure to ask for proof of licensing before writing them off. If they aren't listed and they are not producing documentation then be wary!) Always use a licensed Raleigh-Durham contractor. If they are not licensed and they are advertising that they repair heat and air conditioning systems for a living you have to wonder why they don't have a license!
• Ask if the company has insurance. Make sure this fact is stated somewhere in the contract, even if they have to write it in. You can also always request their insurance company's name and number to verify proof of coverage. You take a risk of liability when you use companies that do not carry insurance. This liability includes workers getting hurt on the job, as well as the cost to repair damage to one's house.
• Ask if the heating & air conditioning repair company will need to pull a permit for their work.
• Ask if their parts & labor come with guarantees. Make sure you get this in writing.
• Always get a statement of work performed in writing. Keep this filed away.
• If they do a great job, tell them you will recommend the contractor on The Super 7
• If they don't do a good job, ask them to fix the issue or you will let other Raleigh-Durham residents know about their poor performance on The Super 7 website!
Good luck with your Raleigh-Durham heat and air conditioning repair needs!
The Super 7 provides 7 quality heating & air conditioning contractors in the Raleigh, Durham, Cary, Chapel Hill, and surrounding areas. Click here for our
Super 7 Heating & Air Companies!
More helpful short articles to help with your Heating and Air needs:
HVAC Checkup
Heating & Air Customer Forum
Cutting Down Costs: Air Conditioners
Updating Your HVAC System
Furnace Buying Tips
General Suggestions for Hiring Raleigh-Durham Contractors
Paying Your Raleigh-Durham Contractor
How to Avoid Hiring Bad Contractors
How Contractor Pricing Relates to Satisfaction
Finding and Using the Proper Contractor References
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